If you are interested in learning more about the S16, please visit the S16 home page at www.shelter16.com.
The S16 survey includes two sections (engagement and satisfaction) which should take staff less than 5 minutes to complete. As a brief overview, the S16 has five main steps:
Step One: Submit an Expectations Contract
Step Two: Immediate Access to S16 Materials
Step Three: Survey Response Collection
Step Four: Results Report and Recommendations
Step Five: Periodic Reminders
