Carmine DiCenso
Executive Director, Dakin Humane Society
“Implementing the Shelter 16 (S16) survey could not have been easier. The website walks you through a quick step-by-step process to prepare you and your staff for the survey. The survey itself is very user-friendly, which contributed to high staff participation. The results gave me what I needed to make decisions about the areas we need to focus on moving forward.”
Chelsea Kidd
Human Resources Manager, Humane Society of Charlotte
“At the Humane Society of Charlotte, we are passionate about keeping our finger on the pulse of employee engagement. Typical engagement surveys we have used in the past tend to target areas that are more appropriate for for-profit organizations, while S16 gets to the heart of the areas that matter most for a small animal welfare nonprofit like ours.
Not only was the report we received comprehensive and easy to read, but the Best Practices Guide walked us through each metric and helped guide our thinking about how to understand and analyze the results within our own organization. I am confident the S16 will help us create a successful action plan to target areas that could use a boost and strengthen the areas where we are already excelling. I want to thank UNC Charlotte for offering this invaluable tool to organizations like ours!”
Corey Price
Animal Services Manager, Irving Police Department – Animal Services
“I highly recommend Shelter 16 for all animal shelters. It is a great tool for learning how your team is feeling about their work. The website is easy to use, and the information from the survey, along with the recommendations, has been very useful in making Irving Animal Services a better place to work.”